Return Policy

RETURN POLICY
*Returns will be issued in store credit in the form of a gift card only.
*Returns must be unworn, unwashed, free of foul smells, with all original tags still attached and you must have the receipt.
*Discounted items are final sale and are not eligible for returns or exchanges.
*Items with a gift receipt must abide by all return requirements above and will receive store credit in the form of a gift card

ONLINE ORDERS
*All returns from online orders must be initiated within 7 days of receiving that item. To initiate, contact salesdands@gmail.com
*Buyer is responsible for return shipping costs
*If returning shoes, the shoe BOX is part of that item. If the box is damaged there will be a restocking fee.
*We must receive the returned item within 7 days of the issued refund.

DAMAGED ITEMS
*In the event of a damaged item that is not a result of USPS, please contact us at salesdands@gmail.com

*Duke and Stella is not responsible for lost, stolen, or damaged packages. If your item is any of the following, please contact your local USPS.

Thank you shopping with us and supporting our dream!! See ya again soon!